Notes, Terms & Conditions

 

Payment in full is required at time of pickup unless previous arrangements have been made.  All materials are to remain the property of Stone Tile until payment in full is received.

All agreements are subject to strikes, delays of carriers, quarry conditions, weather and other conditions beyond the control of Stone Tile.

Stone Tile cannot be held liable in any cause of action resulting from use of any material or product.  Stone Tile makes no expressed or implied warranty of suitability for any particular purpose or application.

Since each natural stone tile is unique with respect to colour, veining, structure, etc., any samples submitted are intended to be merely suggestive of the final product.  Variations in colour and structure are due to nature and thus unavoidable.

All materials are in good condition at time of pickup or delivery.  No claims whatsoever will be considered after material is installed.

Stone Tile will deliver material to the Stone Tile warehouse loading doors on a skid, in a crate or loose.  Loading unto or into any vehicle is the responsibility of the customer.  If requested, Stone Tile may assist in loading either by hand or with the forklift, however, Stone Tile assumes no responsibility for any damage to, including but not limited to, material, buildings, vehicles or persons caused during or because of the loading of material.

Prices are based on a nominal sizing and a square foot (or 30cmx30cm) unit unless otherwise noted.  Tiles are generally considered as their nominal size, which allows for a typical grout joint.  Hence a tile specified as 12” (nominal) may, in reality, be 11-13/16 (actual), which allows for a 3/16” grout line.

Thickness may vary from those indicated.

Products, sizes, finishes and materials not listed may be sourced. 

Prices and availability may change and must be confirmed at time of order.

 

Returns           

All sales are final.  Stocked items can be returned under the following conditions:

§         Stone Tile Material Return Authorization form issued and approved in advance is required

§         MRA shall accompany the return with a copy of the original invoice for the material

§         Subject to Stone Tile’s inspection - only undamaged material in original, undamaged packaging and crating, full boxes only

§         Current, not discontinued, stock  material.  No returns on special orders or worked material.

§         freight prepaid

§         restocking fee          within 30 days   25%

                                    31 to 60 days    30%

                                    61 to 90 days    40%

                                    over 90 days      no returns accepted

 

Special Orders

§         signed Work or Purchase Order is required

§         sales are final and not cancelable

§         100% paid in advance for cut or worked material, 50% payable in advance for non-stock items

 

 

Hold Orders    

Material will be held for a maximum of 30 days and only with a signed Purchase Order or a 25% deposit.