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CUSTOMER SERVICE REPRESENTATIVE

THE CUSTOMER SERVICE REPRESENTATIVE (CSR) IS REQUIRED TO PROVIDE A HIGH LEVEL OF CUSTOMER SERVICE TO STONE TILE INTERNATIONAL INC. CLIENTS AT ALL TIMES WHILE STRIVING TO ACHIEVE BUSINESS TARGETS THROUGH SUPERIOR COMMUNICATIONS SKILLS. THE CSR WILL ALSO BE RESPONSIBLE FOR HANDLING GENERAL INQUIRIES, PLACING ACCURATE ORDERS, AND REFERRING ESCALATED CALLS TO THE APPROPRIATE PERSONNEL. INTEGRITY, VISION, PROFESSIONALISM AND PASSION ARE KEY COMPONENTS OF THIS POSITION AND OTHER DUTIES MAY BE ASSIGNED AS NECESSARY.